Look in your manual or search for what the button combination is for your device. There are usually ways to perform a factory hard reset using a hardware button combination before the Android OS loads. Doing so will wipe all data from the memory of the device (usually not SD card data like music or photos). If you’ve tried all of the above steps and nothing seems to work, you may want to perform a factory hard reset on the device. If you’re not sure how to start your particular device in Safe Mode, search the Interwebs or check the documentation provided with your Android device. Most devices start in Safe Mode by pressing and holding the “ Menu” or “ Volume Down” button while you power the device on. This will usually allow you to access the Android OS so that you can remove whatever app may be causing the issue. Safe Mode will start the device with only the base software required to start the device. In either case, you’ll want to find out how to start your device in Safe Mode. If you installed software that isn’t compatible with your device or malfunctions, it can cause the system to hang at a blank screen or continually force close items. Return the battery to the store if it doesn’t help.
If not, you may want to purchase a new or used battery and try it out. See if you can borrow a battery from a friend with a similar device and give that a try (if it’s removable). Don’t use a connection to a computer or other device as the power you’d get is not sufficient to power most Android devices on right away.Īnother issue could be the actual battery. Attach the power adapter to the device and plug it into a wall outlet.
If your device won’t turn on at all, or is stuck in a startup loop, it may not have enough power. A bad SD card or headset can cause problems starting up on rare occasions. If you have an SD card, SIM card, or any other items plugged into the device, unplug them. Try removing the phone from the case to ensure the case is not putting pressure on the buttons. Certain cases can cause the Volume, Power, or Home buttons to stick, preventing start up. Make sure that none of the buttons are stuck pressed down.
This step may not seem like it would work, but I know first-hand that it has helped numerous Android users. Reinstall the battery and see if the issue persists. On most devices, you can press and hold the “ Volume Down” and “ Power” buttons simultaneously for about 15 seconds to soft reset.įor almost any issue where an Android device won’t start, I always suggest to pull the battery (if it’s removable) first and leave it out for about 20 seconds.
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